CMDSS Certification

The cornerstone of MSMA has been the CMDSM Certification since it was established in 1989.  The emphasis of the CMDSM Certification has always been on the Mail & Distribution Systems Management side of the industry.  However, approximately 41% of the Mail Systems Management Association members are from the “Supplier” side of the industry.

MSMA has developed a new certification and exam for suppliers – CMDSS (Certified Mail & Distribution Systems Supplier).  The CMDSS Certification incorporates Supplier themes as they relate to doing business with Mail & Distribution Management within companies.  While the CMDSS exam maintains the same integrity elements of the CMDSM exam, it is tailored to include quality assurance, customer relationship management, business ethics, negotiation, selling and presentation skills and other topics salient to Supplier excellence.

The CMDSS Exam is identical to the CMDSM Exam in several respects:

  • COST – $475 for MSMA members; $675 for non-members

  • FORMAT – 135 multiple choice questions; 5 essay questions; four hours to complete exam using laptop computer

  • ADMINISTRATION – in person proctor, 75% or better to pass

  • ELIGIBILITY – 150 total points required to qualify to take the exam in the same 4 categories (Work Experience; MSMA Activities & Membership; Non-MSMA Activities & Membership; Education)

The application and eligibility guidelines for the CMDSS are available on the MSMA National website at www.msmanational.org . Study Guide materials are also available on the MSMA website. The public CMDSS exam will be offered at the MAILCOM Conference

For additional information on CMDSS Certification, please contact V P Education, Karen Cornelius at  1-800-714-MSMA or kcornelius@msmanational.org

CMDSS Navigation

  • CMDSS Application
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    CMDSS Renewal
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    CMDSS Directory
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    Test Materials
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