President's Message


pictureAs we begin 2018, I am proud of all the accomplishments that both the MSMA National Board and the MSMA Local Chapters have achieved in 2017. After our successful National Board/Chapter Presidents Meeting held in Las Vegas in October we have been working with our local Chapters to expand the Educational/Networking offerings to the Membership. The Education Committee has been reviewing and revising the MDC Exam and Study Guide. Our new Certification – OSP ( Office Service Professional) is in the final stages of development and we will be launched with a Beta Exam during the Spring MAILCOM Conference in Philadelphia. A big Thank You to the Education Committee for all their hard work!

The schedule for the MSMA National Educational Webinars has been announced, and again
will offer 6-8 topics/speakers in 2018. If there is a topic/speaker that you feel would be
beneficial to our membership, let us know

The National Board continues to meet monthly via conference call, and continue to implement
several of the goals/objectives that are part of our Strategic Plan, including expanding the
scope/focus of MSMA.

On a personal note, I would like to thank the following individuals who have left the MSMA
National Board: Dalynnda Odom, Jud Thurman, Connie Compton,and Paul Kovlakas. Their
dedication and support of MSMA is greatly appreciated.


We are always looking for individuals to serve on our MSMA Committees. It is now more
important than ever to take an active role with our personal and professional growth by
providing value added services to our companies, clients and associates. Active participation in the MSMA provides the networking, educational and social atmospheres to help us become
more effective leaders in our industry. As an all volunteer organization we rely on your support
and participation at the local and national level – and seek your input to growing the
Association, not only for today, but for tomorrow’s leaders. If you are interested in serving on
any of the National Committees, please reach out to me or any of the National Board


I encourage you to consider attending the MAILCOM Conference from April 9th -11th in
Philadelphia, PA and possibly become a CMDSM/CMDSS or MDC. One of the benefits of
MSMA membership is a generous discount to attend the MAILCOM Conferences. All the
information you need is at your fingertips by visiting the MAILCOM or MSMA websites. Please
review the accompanying articles throughout this edition of Postscripts.

My best wishes to you and your families for a safe and happy 2018. I look forward to seeing
you at a local MSMA Chapter Event or the Spring MAILCOM Conference in April.
Thank you for your continued support of MSMA. Please feel free to contact any of the National
Board members if you have any questions.

Barbara Fahy, MDC
MSMA National President