May Educational Webinar

  • 22 May 2019
  • 3:00 PM - 4:30 PM (EDT)
  • Webinar


  • MSMA Member
  • Non-Member MSMA

Registration is closed

Please join us May 22nd at 3:00 pm (EST) 

for OurEducational Webinar: 

MSMA Certification Programs- What’s Right for You?

Betsy Shortell, ALM, CMDSM, EMCM, Director Harvard University Mail and Distribution Services and Mark Hale,CMDSM, CMDSS, MDC, Account Executive, Onsite Management Group will be our presenter.

Ever wonder what it takes to get senior management to see your department as a vital part of the company? Join these leading industry professionals in an open discussion on this topic and many more. Hear some real life examples of best practices in professional office services environment and leave with a new definition of professionalism and plan on how to get there. 

Betsy Shortell has over 25 years of management experience and has been at Harvard University for 18 years. She is an active member in the MSMA New England and has been on the Executive Board since 2015.  She is also a past Industry Co-Chair of the Greater Boston PCC and continues to serve on the Executive Board.  Betsy has presented at The National Postal Forum, MAILCOM, ACUMS and NACUMS conferences. She holds industry certifications of OSPC, MDP, MDC, EMCM and CMDSM.  She is the recipient of the Cliff Bennett Memorial Education Award (CBME) 2014.  Betsy received her Master’s degree in Management at Harvard University. 

Mark Hale has been in the mailing industry for nearly 20 years and has extensive experience in managing and training associates.  He has dedicated much of his time providing educational opportunities to members of the industry.  Mark currently serves as VP Education for the MSMA National Board having previously served as Chairman of Certification.  He has served as the Industry Co-Chair of the Cincinnati PPC for 9 years.  Mark is a regular speaker at MailCom and has presented at National Postal Forum and many local PCC and MSMA events.

You can register for this event by following this link to MSMA National web page calendar of events: 

Join the meeting: join.me/MSMANational

Wednesday May 22, 3:00 PM EST

On a computer, use any browser. Nothing to download. On a phone or tablet, launch the join.me appand enter meeting code: 895-756-607 #

Join the audio conference:  Dial a phone number and enter access code, or connect via internet. By phone: +1.860.970.0010 Access Code   895-756-607 # 

Please forward this email to an associate or colleague and encourage them to participate.

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