October Educational Webinar

  • 20 Oct 2021
  • 1:00 PM - 2:30 PM
  • Zoom Webinar


  • MSMA/AOSP Member
  • Non-member registration

Registration is closed

MSMA/AOSP October Educational Webinar

Records Management and Inbound Mail During The Great Resignation


Review best practices for scanning, archival and retrieval.  Pros and cons of building your own scanning and archival system,

things to consider when outsourcing your scanning, and new current trends in scanning and AI.


Presented by Kevin Goss and Anne-Marie Lilly

 Kevin Goss MDC, MDP, OSP Kevin Goss is Sr Director of Postal Affairs and business development for Postal Source.  Prior to his current position he worked as the Mailing Manger for multiple printers and letter shops in the Chicagoland.  Kevin has worked in the printing and mailing industry for many years, specializing in direct mail, postage optimization and variable printing.  He has helped establish mailing divisions out of state by engaging in startup and continuous work. His responsibilities included equipment procurement as well as staffing, processes and procedures writing.   

Kevin resides in the Western Suburbs of Chicago with his wife and son where he enjoys volunteering at his church and spending time with his family and a hot cup of coffee.


Anne-Marie Lilly is the Records and Mail Center Supervisor at Illinois Municipal Retirement Fund, where she supervises the mailing and imaging processes. She has worked at IMRP for over 10 years, serving as the Investment Accountant before becoming the Records and Mail Center Supervisor. While at IMRF, Anne-Marie has become a CPI Process Facilitator and the Records Retention Officer. She Recently completed the MDC certification and was part of the beta test for the new Office Service Professional Certification. Anne-Marie is a member of MSMA National Board and the Chicago Board serving as Treasurer and she is also a member on the AOSP Advisory Board.


October 20th, 2021, 2 pm EST/1 pm CST/11 am PST

To register for this Webinar:




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