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Executive Director's Message

Welcome to 2025!

     As we step into 2025, I am reminded of a timeless truth: "United we stand, divided we fall." This phrase is more than just words—it’s a principle that defines the strength of our industry and the power of our MSMA community.

    For over 43 years, the Mail Systems Management Association (MSMA) has been the unifying force for professionals in mail, shipping, and office services. We have weathered technological advancements, economic shifts, industry challenges, and pandemics—not by standing alone, but by standing together. Now, more than ever, collaboration and shared knowledge are the keys to continued success.

    This year, MSMA is focused on reigniting in-person connections, strengthening our professional networks, and ensuring that every member has the resources needed to adapt and thrive. As your Executive Director, I encourage you to engage with your local MSMA chapters (if one is in your area), participate in our webinars, certifications, and networking events, and take full advantage of the education and leadership opportunities available to you.

    Divisions weaken industries, but unity fuels progress. When we support one another—sharing insights, best practices, and innovations—we don’t just preserve the relevance of mail and shipping services; we elevate them. We build a future where our industry is not just surviving but thriving.

    Together, we are stronger. Together, we push past challenges. Together, we shape the future of mail and shipping. Let’s stand united in 2025 and make this year one of growth, innovation, and success.


    Floyd Creecy, CMDSM, MDC, OSPC

    MSMA Executive Director  

    E-mail:  msma@msmanational.org

    Mail Systems Management Association



    Upcoming Events

    News & Announcements

    MDC Course & Exam Available at MAILCOM 2025

    Office Services Professional Certification available at MAILCOM ‘25 Learn More » 

    AOSP Announces OSPC Level II


    CONSENTTOSERVEMSMA2022-23 REV LJH.pdf




    OfficeServicesCenterYearApplication2022BF.fcRev.docx



    “Continuing education and networking ARE important to organizations, to you, and your career! The fast-paced change of the landscape, in all industries, requires that talent broaden its scope.  

    MSMA offers programs and training, that provide education and networking solutions, to today’s business issues surrounding logistics, distribution, e-commerce, communication and more!”

    Contact Information


    Mail Systems Management Association (MSMA)

    National Headquarters

    PO Box 3002

    Oak Brook, IL 60522


    Email: msma@msmanational.org


    © 2020 Mail Systems Management Association. All Rights Reserved