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Check out this classified ad, Mail Services Manager


$28.13 - $36.14 Hourly
$4,875.00 - $6,263.42 Monthly
$58,500.00 - $75,161.01 Annually



The Riverside County Purchasing and Fleet Services Department is seeking a Mail Services Manager to oversee their Central Mail Division in Riverside. The Central Mail Division processes all incoming and outgoing U.S. Postal Service mail, certified and registered mail, packages, and interoffice mail. The Division is also in charge of delivering mail and packages to 270 different locations throughout the County.

The Mail Services Manager will be responsible for direct oversight of 9 customer service representatives, as well daily operations and services of the division. This position will partner with County stakeholders to ensure their mail services are met, while planning and developing routes, making sure equipment is functioning properly, and dispatching when needed. Additionally, the Mail Services Manager will monitor monthly expenses and partner with the fiscal unit to ensure invoices are approved, payments are made on time, and will provide input on rates.

The Department desires candidates with experience working in a high-volume mail services department as well as those with experience using a postage meter machine, a mail-sorter or a voting machine. 

Candidates must have the ability to lift and carry up 30-50 pounds and stand up to 4 hours a day. 


Meet the team!

The business of the County government consumes large amounts of goods and services which the Purchasing Department tasks to procure. The department generally creates bids for most items, and in the case of repetitively purchased items, establishes long term contract that may be for periods of one to five years in length.



• Plan, organize and direct the work of the Central Mail Division; develop and implement policy and procedures for mailing services.

• Recommend and prepare justifications for additional staffing and capital outlays for new equipment.

• Develop and conduct surveys to assess user interest and demand for additional services; research costs and capabilities of new equipment to determine feasibility of implementing new services or increasing productivity of existing ones.

• Evaluate need for, and cost effectiveness of, replacement or repair of equipment; interview, select and provide training for new employees.

• Evaluate performance of staff and resolve or provide recommendations on disciplinary matters; coordinate and direct service priorities through lead personnel.

• Monitor and participate in aspects of mailing services to evaluate and maintain quality control and service standards.

• Provide direction and consultation in choosing alternative methods of mail delivery and on advisability of performing work in-house or contracting out for mail processing orders.

• Establish and maintain contact with users of services to determine the most cost effective and timely method of producing orders; offer new ideas for improving or expanding service and receive feedback on services rendered.

• Review monthly operating statements and reports to track revenue, expenses and operations efficiency; supervise automated data collection and cost accounting to maintain full cost recovery in billing for services.

• Prepare operating cost reports for review by the Purchasing Agent; keep abreast of industry standards, technologies and equipment.

• Plan, organize and direct the work performed in Central Mail Services, which includes the receipt, processing and delivery of U.S. mail and packages.

• Develop control procedures to ensure accurate records in order to bill County departments and outside agencies for mailing services; study postal legislation to determine their effect on program operation and cost.

• Maintain liaison with the U.S. Postal service and private mail carriers for updated information; evaluate existing mail and delivery routes and schedules for effectiveness and efficiency.

• Perform special projects, as directed; prepare promotional materials, correspondence and reports.


Experience: Four years of mail collection, processing and delivery, two years of which included responsibility for operating in a lead capacity. (Completion of 30 semester or 45 quarter units at an accredited college or university in business or public administration, marketing or a closely related field may substitute for one year of the non-specialized required experience.)

Physical Requirement: Ability to lift and carry up 30-50 pounds. Ability to stand up to 4 hours a day.

 Knowledge of: Budgetary and personnel management; financial recordkeeping; cost accounting and estimate procedures; supervision and training techniques; the operations, methods and capabilities of mail processing equipment; cost accounting applications; inventory systems.


Ability to: Prepare budget requests and monitor, estimate and control operating costs; interpret financial and statistical data for job cost and production control purposes; plan, organize and direct the work of others; develop policy and procedures for printing and mailing operations; analyze and recommend expansion of services and/or purchase of new equipment; coordinate planning, scheduling and completing job orders and deliveries with a variety of departmental and vendor representatives; learn the laws, rules, regulations, and procedures pertaining to the U.S. Postal Service, and other private mail carrier services; current office equipment associated with postal operations; prepare correspondence, promotional materials and statistical and narrative reports; operate electrical pallet jacks; drive a County vehicle; sit, walk and/or stand for prolonged periods of time; bend and/or stoop; carry heavy mail trays and packages; properly lift up to 50 pounds.




Read this posting for instructions on how to apply. For specific questions regarding this position, contact the recruiter. Postings may close at any time without notice.

All employment offers are contingent upon successful completion of a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, including fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment).

REQUIRED PROBATIONARY PERIOD - As an Approved Local Merit System, the County of Riverside requires all new regular or seasonal employees to serve an initial probationary period, the duration of which is indicated in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non job-related factor.

REASONABLE ACCOMMODATIONS - The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:



Other Requirements

License/Certificate: Possession of a valid California Driver’s License.

What’s Next?

This recruitment is all applicants. 

Applicants who are current County of Riverside employees and/or current employees of the Riverside County Purchasing and Fleet Services Department  may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Veterans’ Preference

The County of Riverside has a Veteran’s Preference Policy. Upload a copy of your (or your spouse’s) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse’s letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans’ preference.

 Representative will review the materials and determine if you qualify for veterans’ preference.

Application Period


Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. 

Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Posted Date: 

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